Privacy Policy

This Policy describes how we collect and process the personal data you provide when deliberately use www.telmada.com. We are fully committed to protecting the privacy and security of visitors and customers, ensuring as directives in accordance with the rules of Regulation (EU) 2016/679 of April 27, 2016 (General Regulation for the Protection of Personal Data) and Law No. 58/2019 of August 8th.

 

 1_ Responsible for Data processing

The person responsible for collecting and processing data on the website www.telmada.com is Telma da Cunha Ferreira, Vat 24213946, with tax address at Rua Santa Casa da Misericordia N.18 Hab. 21, 4470-462 Maia, hereinafter referred to as “TelmaDA” or “we”

 

2_ Processing of personal data

The personal data in this privacy policy is information related to you, as a visitor or customer. For example, when make an order, data will be requested such as: name, address, vat, email as well as what you can buy to make the payment, which may vary according to the method you choose. All data are necessary, so that we can process your order, such as issuing an invoice and shipping. The legal fundamentals for processing this data are the sales contract we do and our legitimate interest in managing and developing our activity. When you Subscribe the Newsletter, we include your data such as name and email to our database so that you can have access to the exclusive content of the newsletter you proposed for.

 

3_ Security and Confidentiality

The platforms we use to host our web-site are based in the USA and Portugal. Accredited and certified companies that comply with Contractual clauses for data processing and security, approved by the European Commission. We guarantee physical, technological and organizational information measures that protect all its physical characteristics against disclosure, loss or destruction and/or unauthorized access. As an example, HTTPS encrypted binding for online service security for best practices with data transactions. SSL technology so that payment-related data is encrypted. We use firewalls and antivirus software to mitigate any possible external malicious intent.

We reinforce that we collect your information only if required for what you are doing, and only if you accept. We do not provide or sell to external entities that are not related to our business activity (example: payment partners)

 

4_ Data retention period

Your data are collected and kept until the period of time strictly necessary to fulfill the purposes for which they were obtained. When the maximum period is reached, your personal data will be anonymized or securely. The most relevant deadlines are the following:

_Purchase of a piece = we collet your information to ensure you have the best experience, including the order reaches you. According to law we keep the data information for the period of 10 years, which is invoice data.

 _Newsletter subscription = information provided by you to get all news in a first hand. When or if you decide is no longer in a best interest to you, you can easily click on the “unsubscribe” link and it will automatically leave our database.

 

5_ Rights of the Owner

You can ask us at any time: access to information, rectification of information, delete all data, limitation of information and oppose the processing of data.

If you need an additional clarification on how we ensure the processing of data, or you can exercise any of your rights, you can contact us, in writing, through the email telma@telmada.com

You also have the right to complain to the National Data Protection Commission - CNPD when you think that any of your rights regarding data processing have not been guaranteed.  Exercise this right through the email geral@cnpd.pt or directly using the form on the website https://www.cnpd.pt/

 

6_ Cookies

Cookies are files that we use on the website so that you can have a good browsing experience. This website uses various cookies, including cookies to obtain non-personal data.

If you do not want to, you can always set your computer so that a cookie is always set to be sent or all cookies are disabled through your browser.

For more information on how to prevent these from being installed or how to delete existing cookies from your hard drive, you can visit the following website: http://www.allaboutookies.org.